DAY TWO – The opening keynote, “IBM Takes EAP to the Next Level” was led by Ashish Parikh, M.D., Senior Health and Quality Advisor with IBM. Dr. Parikh discussed the “Wellness Advisor” model, which is pushing the boundaries of integrating EAP and employee well-being to incorporate expert physician consultation, second opinion, disease management, and others. … Sessions the author of this blog attended included:
Using Technology to Engage Millennial EAP Clients was led by Marina London and Lisa Fedak. Millennials will make up roughly 50% of your EAP clients in 2020, five short years from now. Are you ready to meet the challenges in engaging younger clients, who often have a much different way of doing things than older people?
Navigating Clients through Cancer-related Workplace Issues was presented by Monica Bryant and Rebecca Nellis. There are approximately 15.5 million cancer survivors in the U.S., but only 20% are receiving help with the practical concerns related to continuing to work while battling this often-scary disease. If this is not an issue your EAP has run into as yet, chances are you will!
EAP Taking the Lead in Financial Wellness was led by Reeta Wolfsohn. Did you know that the basics of financial problems come not from a lack of money, but a relationship WITH money? Many Americans struggle with day-to-day finances, but talking about it remains taboo. An estimated 28% say they have no one to talk to about their problems, and yet 65% also note that keeping “financially fit” is even tougher than being physically fit! The EAP is in a perfect position to help!
DAY THREE – Thursday’s keynote, “The Clear View from Here: Scenes of EAPs, Past, Present and Future” was led by Jeffrey Mangrum, director of Creative Development with the SST Theater-based Learning and Development. This keynote was both informative and highly entertaining – interjecting important lessons for the EA audience while in a light-hearted, comedy improv-type presentation. Think Wayne Brady meets EAP!
Led by Tom Shjerven, Stan Granberry, and Konstantin von Vietinghoff, Forecasting Global EAP Trends took a look at an inclusive view of the current international EAP market. Anticipating future global market trends was also examined.
EAP in the C-Suite: Working with Impaired Executives by Robert Mines and Whitney Stone, used a number of case studies to examine the difficult question of how EAP might approach potentially dicey situations when it’s the “big boss” who is having a substance use or other problem affecting the workplace and productivity, and not the “average Joe” employee.
DAY FOUR – The last day of the conference began with the annual 5K fun run and 1-mile walk. Patricia Watson, Ph.D., senior educational specialist with the National Center for PTSD, presented the concluding keynote, “Evidence Based Assessment in Crisis Response”. The Annual Awards Luncheon and President’s Address was another highlight.
Watch for more conference highlights and articles in future issues of the Journal of Employee Assistance and Employee Assistance Report (see http://www.eapassn.org and “Employee Assistance Professionals” tab at http://www.impact-publications.com respectively).
CAPTIONS: Above — An eighth-floor view of the beautiful Town and Country Resort and Convention Center; the Town and Country lobby; finally, winding down after a busy conference enjoying a breathtaking view of the Pacific Ocean!